eftsure: Protecting $5b+ in EFT Payments Monthly

In July 2021, eftsure helped protect Australian organisations by verifying a record $5 billion in EFT payments.

With much of Australia returning to remote work, invoice redirection scams are once again on the rise. Using a variety of tactics, scammers are regularly attempting to deceive Accounts Payable staff into changing supplier banking details.

When paying invoices, Accounts Payable teams remit funds to a bank account controlled by the scammer, rather than the legitimate supplier’s bank account.

With banks usually unable to retrieve the funds, the ACCC advised that these types of scams cost Australian businesses in excess of $128 million in 2020. It is thought this problem is significantly under-reported, with between 5% – 25% of organisations preferring not to disclose the fact they had been scammed. It’s a problem that is only getting worse.

Eftsure: Your Partner in Fighting Scams

To protect themselves from these types of scams, over 460 Australian organisations are turning to eftsure.

Eftsure’s innovative fraud tech platform provides real-time alerts so Accounts Payable teams can be certain that the bank account they are sending funds to is correct. It achieves this with a unique database that aggregates banking details from over 2 million Australian organisations.

When an organisation is processing an EFT payment to a supplier, they will know whether other organisations in the database have used the same bank account details to pay the same supplier thanks to the display of simple “green-thumb” or “red-thumb” symbols.

In FY20-21, nearly 2% of the total EFT payments being made by organisations using eftsure were flagged as incorrect – incorrect flagging is a leading indicator of potential fraud or error. Without eftsure, these organisations may have irretrievably lost hundreds of millions of dollars.

According to eftsure CTO, Mark Chazan:

“Most organisations only do a few random spot checks on high-value EFT payments whenever they process a pay run. By not carefully checking the accuracy of every EFT payment immediately prior to processing it, organisations are leaving themselves exposed to increasingly sophisticated scammers. With eftsure, every supplier’s bank account details are checked against our independently verified database in real-time, just before you process a pay run.”